有限保修

奥图码投影仪有限保修细则

此有限保修由奥图码数码科技有限公司向“产品”的原购买者提供，不可转让。如产品在保修期内出现问题，奥图码可以选择使用全新、返修或者翻新的零部件对产品进行维修或替换。

有限保修

此有限保修由奥图码数码科技有限公司向“产品”的原购买者提供，不可转让。如产品在保修期内出现问题，奥图码可以选择使用全新、返修或者翻新的零部件对产品进行维修或替换。

如果购买的产品是翻新的，保修期取决于翻新产品保修卡上该产品条款的描述。

保修期

保修期开始于第一位终端用户初次购买该产品。购买者必须保留原始购物发票或其他能够证明购买日期的证明。如果购买者未能提供发票或是发票上没有购买日期，保修期将按照奥图码的政策来计算。该产品可能包含多个不同的部件，并且不同部件可能拥有不同的保修期（此后称为“保修期”）。不同的保修期有：

  1. 对于在销售时安装在产品上的暗灯、落地灯和高压气体放电灯（此后称为“灯”），灯的保修期如下表所示：
售后保修期如下的投影机 投影机销售时安装的灯的保修期
1年 90天或500小时中先到的那一个
2年 1年或500小时先到的那一个
3年 1年或500小时先到的那一个
  1. 1. 特定的产品可能因为型号和销售国家的不同，保修期可能和上述不一致。详见当地的奥图码网站。
  2. 2.“90天或500小时中先到的那一个”适用于销售时单独购买的未安装在投影仪上的备用灯。
  3. 3. 1年适用于配件（是包含在产品的销售包装内还是单独销售）。
  4. 4. 1年适用于消耗性部件、产品的遥控器和配件，如电池、电源适配器、线缆、盒子和盖子。
  5. 5. 1年适用于可提供软件的媒介，如只读光盘和存储卡。
  6. 6. 1年适用于可提供的3D眼镜。
  7. 7. 3年或者和原来投影机相同的保修期，无论是运转更流畅，可移动，可互换投影机镜头的。都可以根据当地条款，根据型号，进行不同的保修。但这种保修可能会因为型号和国家而有差异，详细的细节部分，请登录当地的奥图码官方网站。

The Warranty Period will not be extended or renewed or otherwise affected due to:

  1. Subsequent resale; or
  2. Optoma authorized repair; or
  3. Optoma authorized replacement of the Product

What is not covered?

  1. This Limited Warranty does not cover user manuals or any third party software, settings, content, or data, whether included or downloaded in the Product, whether included during installment, assembly, shipping or at any other time in the delivery chain or otherwise and in any way acquired by you. Optoma does not warrant that any Optoma software will meet your requirements, will work in combination with any hardware or software provided by a third party, that the operation of any software will be uninterrupted or error free or that any defects in the software are correctable or will be corrected.
  2. This Limited Warranty does not cover a) normal wear and tear (including, without limitation, wear and tear of projection lenses, batteries or protective carry cases), b) defects caused by rough handling (including, without limitation, defects caused by sharp items, by bending, compressing or dropping, etc.), or c) defects or damage caused by misuse of the Product, including use that is contrary to the instructions provided by Optoma (e.g. as set out in the Product’s user manual) and/or e) other acts beyond the reasonable control of Optoma.
  3. This Limited Warranty does not cover defects or alleged defects caused by the fact that the Product was used with, or connected to, any product, accessory or software not manufactured, or supplied by Optoma or was used otherwise than for its intended use.
  4. This Limited Warranty is not enforceable if the Product has been opened, modified or repaired by anyone other than an authorized service center, if it is repaired using unauthorized spare parts or if the Product’s serial number, the Product or accessory date code has been removed, erased, defaced, altered or are illegible in any way and this shall be determined at the sole discretion of Optoma.
  5. This Limited Warranty is not enforceable if the Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products.
  6. For projection Products, this Limited Warranty is not enforceable if the Products dead pixels are within specification: dead pixels are inherent to projectors and flat panel display technologies, all products with this defect conform to Optoma specifications.
  7. Most Products are designed for normal business and home use. This Limited Warranty is not enforceable if a Product has been excessively used. Excessive usage shall mean, but is not limited to the following: uninterrupted use of the projector for over eight (8) consecutive hours. NORMAL USAGE shall mean, but is not limited to the following: The projector will have an eight (8) hour “rest-period” or “downtime” for every eight (8) hours of consecutive use. Excessive usage may not be covered by Optoma warranty (parts, work or freight), unless agreed otherwise in writing. However, some projection Products, as specified on the Optoma website, are covered by a “24/7” guarantee. This guarantee covers the Products for continual use. Please note however, that if using a Product continuously, the Lamp’s life time will be extended if it is switched off for thirty (30) minutes every twenty four (24) hours. 3D Glasses Limited Warranty is based on home usage of 2 hours per day, with glasses being charged every 2 weeks.
  8. This Limited Warranty is not enforceable if the Product is operated in 360 degree mode or portrait mode.  However, some projection Products, as specified on the Optoma website, are designed to work in 360 degree mode or portrait mode.  This Limited Warranty will only be enforceable for those models that are specified on the Optoma website to work in 360 degree mode or portrait mode.
  9. This Limited Warranty is not enforceable if the Product is operated in an excessively dirty or dusty environment or if it has not been regularly maintained to keep the air intakes free of obstruction.
  10. This Limited Warranty is not enforceable if the Product is shut down incorrectly thereby not allowing the Product to shut down in a predetermined, controlled manner.
  11. This Limited Warranty is not enforceable if damage was caused by negligence or failing to carry out appropriate maintenance by the buyer, his customer, the end user or during transport, or in case of an act of God.
  12. Installing a non “Optoma genuine lamp module” in an Optoma projector Product may void your projector’s warranty. Repairs resulting from damage done by a copy lamp module will not be covered under your Optoma warranty.
  13. This limited warranty does not cover any items that are in one or more of the following categories: external devices (except as specifically noted); accessories or parts added to an Optoma Product or system after it is shipped from Optoma; accessories or parts that are not installed in the Optoma factory or Optoma Software or peripherals Products.
  14. This Limited Warranty is not enforceable if damage was caused by the power supply system to which the Product was connected.
  15. This Limited Warranty is not enforceable if the projection Product that has been ceiling mounted in an improper fashion (for instance, ceiling mount with incompatible screws or installed in an enclosure).
  16. This warranty does not cover and shall be voided by defects or damages resulting from the following: natural or man-made occurrences or disasters including, but not limited to earthquakes, fires, floods, power surges, storms, casualties, accidents, misuse or abuse, neglect, alterations, service or repair by entities other than Authorized OPTOMA Service Providers, improper or abnormal installation(s), maintenance, connections with peripherals, and other causes not originating from defects in material or workmanship, including excessive usage.

Other important notices

Please remember to make back-up copies or keep written records of all important content and data stored in your Product, because content and data may be lost during repair or replacement of the Product. Optoma, in a manner consistent with the provisions of the section entitled “Limitation of Optoma’s Liability” below, shall not under any circumstances be liable, either expressly or impliedly, for any damages or losses of any kind whatsoever resulting from loss of, damage to, or corruption of, content or data during repair or replacement of the Product.

All parts of the Product or other equipment that Optoma has replaced shall become the property of Optoma. If the Product is found not to be covered by the terms and conditions of this Limited Warranty, Optoma and its authorized service companies reserve the right to charge a handling fee.

Optoma will not provide warranty repair for Product outside its warranty period. However, Product requiring repair that is outside the Warranty period can be repaired by an Optoma authorized service center. This work will be chargeable.

Warranty Disclaimer and Limitations

This warranty statement for the Product is in lieu of all conditions or warranties, express, implied or statutory, including but not limited to any implied conditions or warranties of merchantability or fitness for a particular purpose on the part of Optoma, its agents or its service provider.  All implied or statutory warranties to the extent that they cannot be excluded are limited to the effective period of the warranty set forth herein.  If the Product is defective in materials or workmanship, your sole and exclusive remedy shall be repair or replacement as provided above.  However, if that remedy fails its essential purpose, Optoma reserves the right to refund the purchase price of the Product to the purchaser in exchange for the return of the product.  Optoma, its agents and service providers shall not be liable for any damages including but not limited to direct, indirect, incidental or consequential damages, loss of use or data, loss of profits or interruption of business, whether such alleged damages are based in warranty, tort (including without limitations, negligence and strict liability), contract, or indemnity.  Except to the extent prohibited by law, this is the exclusive written limited warranty of the original purchaser.

State Law Rights

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so such limitations or exclusions may not apply to you.  This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.

If the Product purchased is a refurbished unit, the warranty period will depend on the terms for that particular unit which are described in the refurbished unit’s warranty card.  The period may vary anywhere from “Sales as is” to “90 Days Limited Warranty”.

WHAT IS NOT COVERED

Optoma’s Limited Warranty does not cover and shall be voided by defects or damages resulting from the following: natural or man-made occurrences or disasters including, but not limited to earthquakes, fires, floods, power surges, storms, casualties, accidents, misuse or abuse, neglect, alterations, service or repair by entities other than Authorized OPTOMA Service Providers, improper or abnormal installation(s), maintenance, connections with peripherals, and other causes not originating from defects in material or workmanship, including excessive usage.

EXCESSIVE USAGE shall mean, but is not limited to the following: uninterrupted use of the projector for over eight (8) consecutive hours. NORMAL USAGE shall mean, but is not limited to the following: The projector will have an eight (8) hour “rest-period” or “downtime” for every eight (8) hours of consecutive use.

Please refer to the warranty card that came with your projector for complete details.